Welcome to Cozy Ember Co! By accessing or using our website and services, you agree to follow and be bound by these Terms and Conditions. Please read them carefully. If you do not agree, you may not use our services.

1. General

Cozy Ember Co provides products and services in the home, apparel, and gift space. These Terms and Conditions apply to all visitors, users, and customers of our website. We reserve the right to update or modify these terms at any time without prior notice.

2. Use of Services

By using our website:

• You confirm that you are at least 18 years old or have permission from a parent/guardian.

• You agree to use our services for lawful purposes only.

• You will not engage in behavior that is fraudulent, harmful, offensive, or infringes on the rights of others.

• You agree not to post spam, hate speech, harassment, or unauthorized promotions.

We reserve the right to disable or terminate accounts that violate these rules.

3. Product Information and Availability

We make every effort to display accurate product information, including descriptions, pricing, and availability. However, errors may occur. Cozy Ember Co is not responsible for:

• Typographical errors or inaccuracies.

• Products being out of stock or unavailable.

We reserve the right to cancel or refuse orders at our discretion. If an order is canceled after payment, we will issue a full refund.

4. Payment and Transactions

All payments are processed securely through Stripe. By completing a purchase, you authorize us to charge your selected payment method. Prices and fees are subject to change without notice. Cozy Ember Co is not liable for unauthorized charges resulting from misuse of your payment information.

5. Shipping and Returns

Shipping, delivery, and return policies are outlined on our FAQ and Return & Refund Policy pages. By making a purchase, you agree to those policies. Cozy Ember Co is not responsible for delays caused by third-party carriers.

6. Intellectual Property

All content on this website, including text, images, logos, product designs, and graphics, is owned by Cozy Ember Co or licensed to us. You may not:

• Copy, reproduce, or distribute our content without written permission.

• Use our content for commercial purposes without authorization.

Limited personal use is permitted, such as sharing links or images with proper credit.

7. Liability

Cozy Ember Co is not liable for:

• Any direct, indirect, or consequential damages arising from your use of the website or products.

• Errors, technical issues, or downtime on the website.

We strive to provide high-quality products and information, but all services are provided “as is” without warranties.

8. Privacy

Your use of Cozy Ember Co is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

9. Governing Law

These Terms and Conditions are governed by the laws of the state of Tennessee, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Newport, TN.

10. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Cozy Ember Co
Email: support@cozyemberco.com